787 Pilates Studio Privacy Policy

Effective Date: September 10, 2026

787 Pilates Studio ("787 Pilates," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile application, booking services, and studio services.

Information We Collect

We may collect information you provide to us, including your name, email address, phone number, billing and account information, class booking history, membership information, and other information you provide when creating an account, making a purchase, booking a class, joining a waitlist, or contacting us. We may also collect technical information about your use of our website or mobile application, such as device, browser, IP address, and usage information.

How We Use Your Information

We use personal information to operate 787 Pilates, manage accounts and bookings, process purchases and payments, send class reminders and account updates, provide customer support, communicate studio news and promotions when permitted, maintain our website and app, improve our services, prevent fraud, and comply with applicable legal requirements.

Payments

Payments may be processed by third-party payment processors and technology providers. 787 Pilates may not directly store complete payment card information. Information provided to those providers is handled according to their applicable privacy and security practices.

SMS/Text Messaging Privacy and Compliance

If you provide your mobile number and opt in to text messages from 787 Pilates Studio, we may send recurring automated messages related to class and appointment reminders, booking updates, account alerts, studio updates, customer support follow-ups, and promotional offers. Consent to receive text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.

We do not sell, rent, or share SMS opt-in information or consent with third parties for their marketing or promotional purposes. You may opt out at any time by replying STOP. After opting out, you may receive a one-time confirmation message. Reply HELP for assistance, or contact us at info@787pilatespr.com or 787-597-9377.

Service Providers

We may share information with service providers that help us operate the studio and our digital services, including booking and studio-management platforms, payment processors, website providers, communications providers, and analytics providers. These providers may access information only as needed to perform services for us or as otherwise permitted by law. SMS opt-in data and consent are excluded from sharing for third-party marketing or promotional purposes.

Cookies and Similar Technologies

Our website and digital services may use cookies and similar technologies to provide functionality, remember preferences, understand usage, and improve our services. Your browser may allow you to manage or disable certain cookies.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No method of electronic transmission or storage, however, can be guaranteed to be completely secure.

Data Retention

787 Pilates Studio | Page 1We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal obligations.

Your Choices

You may request updates or corrections to certain personal information associated with your account. You may unsubscribe from promotional emails using the instructions in those messages. You may opt out of SMS communications by replying STOP. Certain transactional or service-related communications may still be necessary to administer your account, purchases, or reservations.

Children's Privacy

787 Pilates' digital services are not intended to knowingly collect personal information directly from children in violation of applicable law. If we learn that information was collected from a child in a manner requiring parental consent without appropriate authorization, we may take steps to delete it.

Third-Party Services

Our website or application may link to or integrate with third-party services. Their privacy practices are governed by their own policies, and 787 Pilates is not responsible for the privacy practices of independent third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Contact

787 Pilates Studio

Carretera #2, Km 80.0

Marginal Vista Azul

Arecibo, PR 00612

Email: info@787pilatespr.com

Phone: 787-597-9377

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